Privacy Policy – The Style Lounge No.1

At The Style Lounge No.1, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our salon, use our website, or book appointments with us.

1. What Information We Collect

When you interact with us, we may collect the following information:

• Your name

• Contact details (email address and phone number)

• Booking and treatment history

• Patch test or consultation notes

• Payment information (processed securely)

• Your preferences (e.g. preferred stylist, treatments)

2. How We Use Your Information

We only use your personal information to:

• Book and manage your appointments

• Provide the services you’ve requested

• Send appointment reminders and updates

• Contact you about any changes or follow-up care

• Send marketing messages (only if you’ve given permission)

• Improve our services and client experience

3. How We Store and Protect Your Data

Your data is stored securely in our salon management system, and only accessed by trained team members. We follow best practices to ensure your personal information is safe from loss, misuse, or unauthorised access.

4. Sharing Your Information

We do not sell or share your data with any third parties for marketing purposes. We use trusted service providers (such as SalonIQ) to manage our appointments and payments. These providers comply with UK data protection laws and only use your information for the services we’ve asked them to deliver.

5. Your Rights

You have the right to:

• Access the personal data we hold about you

• Ask for it to be corrected or deleted

• Withdraw your consent for marketing communications

• Make a complaint about how your data is handled

To do any of the above, please email us at: info@thestyleloungeno1.co.uk

6. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on our website or by request at the salon.